Web store outsourcing

Web store outsourcingmeans that professional operators help you to organize 24-hour incoming calls processing and to rise in sales.

Tango Telecom provides the full preparation and technical support for phone calls processing:

  • The specification fixes the scripts of communication,
  • Our operators are trained to work with your web store,
  • The web store provides incoming calls to the contact center,
  • Professional operators answer the customer questions.

You do not miss any call! The web store consumers get the full product, payment and delivery information. The operators help them to place an order.

Fill the form below in and you receive an offer at the nearest time.

How does it work?

We prepare a specification for every project. We develop patterns of communication and interfaces for the contact center and our client, train our operators and supervisors.

The operators use special call center software or your CMS – it helps us to start project in a short period of time.

Summary statistics Summary statistics Service level Service level Service level distribution Service level distribution

An example of phone calls processing statistics

An operator places an order An operator places an order An operator places an order at web store An operator places an order at web store Filling in a form for region - adress book Filling in a form for region - adress book

An example of operator's interface

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