Customer survey

Customer survey means telephone interviewing with specially prepared questions.

Customer preferences change and even the best products lose their attractiveness. That's why true and complete information on consumer needs and preferences is so important.

Call center specialists create and conform a client list by specified criterion, prepare a call script based on a questionnaire. Our operators conduct a survey by the script.

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Work process in the contact center

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An example of operator's interface – customer survey

Results:

  • You get relevant customer preferences information with filled in questionnaires.
  • You receive the feedback from your clients. You are well informed about their needs.
  • You use your time fully.

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An example of phone calls processing statistics

Price

Service Price, $
Preparation of your customer survey 170
Filling in a questionnaire (up to 15 questions in a form) 1
An extra question 0.05

Get more specific information about our price and detailed list of services in our office

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